Smell natural gas? Consumers Energy will work with those members to get power restored as quickly and safely as possible. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day. var a = axel * 10000000000000; Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. document.write('

your browser. width=1 height=1 border=0/>'); In the event of a power outage at your premises, check the fuses or circuit breakers. Our crews work around the clock to restore your electricity as quickly as possible. Consumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit: Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected) Service interrupted for more than 16 hours during normal conditions Service interrupted 8 or more times in a 12-month period

We have made repairs to address your outage, and our crews continue to work 24/7 to improve reliability. We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. In the event of a power outage at your premises, check the fuses or circuit breakers. Regardless of the cause, you can be assured we’ll be there to restore your power. Please check online again later tonight to see your correct payment balance. We are working to determine the cause of the outage and the best course to safely restore your power. What Are the 5 Stages of Your Power Restoration? Service interrupted for more than five days (120 hours) during catastrophic conditions (10 percent or more of Consumers Energy customers affected). var axel = Math.random()+""; Once your outage is analyzed a restoration time will be set. Go to a safe location, call 9-1-1, then call us at 800-477-5050. Please try again online later this evening. For the best performance on this website and others, please upgrade Consumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit: Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected) Service interrupted for more than 16 hours during normal conditions Service interrupted 8 or more times in a 12-month period. Stay up-to-date on the status of your outage with alerts via text, email or phone call.

Company representatives may be sent out to secure or guard downed power lines that threaten safety. Lower Michigan experienced storms on Tuesday night that continued through Wednesday evening and left more than 235,000 Consumers Energy … Stay away from them and contact Consumers Energy immediately. If they are okay, then determine if your neighbors' homes or nearby streetlights are also without power. In the event of a power outage at your premises, check the fuses or circuit breakers. Share. CONTACT US . Make sure your family is safe and prepared for a power outage. View more information on your estimated time of restoration (ETR) and what you can expect when we are working to get your power back on in an outage. Your power should be back on. ► There is no need to call again unless your neighbors' lights come back on and your service has not been restored.

For suggestions to find the best web browser for you Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. The damaged areas are prioritized and field crews are assigned to the specific areas to restore power. click here. We have crews on site clearing debris and making repairs. If so, call 800-696-6552 to report an outage. This may cause you to enter password incorrectly. During severe weather, a major power outage could be widespread and prolonged. Service interrupted more than seven times in a 12-month period. Caps Lock is on. Please check online again later tonight to see your correct payment balance. For the best performance on this website and others, please upgrade U.S. Michigan Power outage Outage Weather. The outage map is updated Monday through Friday, 7:30 a.m. to 4:30 p.m. ► If the outage affects a large number of members, the cooperative will also contact radio stations with updates to report on the situation and progress.

© 2020 Consumers Energy * 2074 242nd Street * Marshalltown IA 50158 * Phone: 800-696-6552 * All Rights Reserved. Learn how Consumers Energy prioritizes power restoration in your area. This short video describes the steps taken when restoring power.

► Listen to KXIA 101.1 FM for the available outage updates. click here. Logging out now will undo that and you will have to enter your user ID and password again on your next visit. For suggestions to find the best web browser for you How do I check the status of a power outage? The easiest way to report an outage is to use our online.

Safety Reminder: Please remember that all downed powerlines should be considered "energized" and dangerous. Consumers Energy Power Outage: More Than 3,000 Customers Without Power for Two Hours in Clinton County, Michigan. The Outage Center is the easiest way to report an outage, check the status of an existing outage or get helpful outage preparation tips. If so, call 800-696-6552 to report an outage. Appliance Service Plan does not affect your regulated utility service. We start with securing public safety. If they are okay, then determine if your neighbors' homes or nearby streetlights are also without power. When you first logged in you checked 'Keep Me Signed In'. Below is an interactive map showing any current outages in CPI’s service area. your browser. FINAL OUTAGE UPDATE 8/20/2020 1:30 p.m. Consumers Energy has all facilities back on for all members with the exception of a few who have work to do at their residences to safely turn power back on. Please note the following: ► The telephone lines may be extremely busy and therefore be routed to the cooperative's automated answering system. We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Get more information on each phase of your restoration.

Appliance Service Plan does not affect your regulated utility service. Caps Lock is on. Emergencies: Call 9-1-1 and 800-477-5050; Additional Emergency Info Outages Report or View Outages; Other Contacts General, … Service interrupted for more than 16 hours during normal conditions. Please try again online later this evening. Pay Bill. We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center.

How we restore power, outage causes, FAQs and more. During severe weather, a major power outage could be widespread and prolonged. See a downed wire? If you meet any of the following criteria, you may qualify for an electric outage credit: Please complete the Electric Outage Credit form online or call 517-788-8370. Outage. We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Press START and then click (or tap) the areas of the chart to learn more. A planned power outage could impact your family for a portion of the day Wednesday. If you do, please follow any instructions they may provide, and remember: stay safe; stay alive. The quickest way to begin the restoration process is. This may cause you to enter password incorrectly. Note that the cause of an outage may be some distance from your property, so you may not see crews. It may take us some time to determine the extent of damage - especially during a storm. If so, call 800-696-6552 to report an outage. Logging out now will undo that and you will have to enter your user ID and password again on your next visit. ► You may also click on the "Outage Map" link (located on this Website's home page) to track the outage. When you first logged in you checked 'Keep Me Signed In'. If this is not the case, please let us know. By Seren Morris On 11/7/19 at 6:42 AM EST . This short video from NRECA describes the steps taken when restoring power. Should I report my power outage, or do you already know when my power is out?

We will update your ETR once our team has ensured public safety and made a detailed damage assessment. Cooperative linemen, employees, and mutual aid crews worked endless hours to get power … Your estimated time of restoration (ETR) is based on the best information we have right now. If your power is not on, please let us know. This tool will help explain what goes into each step of an outage and give you a better understanding what our crews are doing to restore your power every step of the way.

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